Refund Cancellation

Refund and cancellation policy

Simple guidance for subscription cancellation and refund requests.

Cancellation

Schools may request subscription cancellation according to their active plan and billing cycle.

Refund eligibility depends on payment status, plan terms, usage, and applicable payment gateway policies.

Approved refunds are processed to the original payment method where possible. Processing times may vary by bank or payment gateway.

For refund or cancellation requests, contact hello@acadancy.com with your school and payment details.